Thank you for shopping at www.rusticglo.com!
If you are not fully satisfied with your purchase, please contact us at firstname.lastname@example.org, to receive a return number and instructions.
You have 7 calendar days to return any item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be unopened, sealed and in its original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s. There will be a charge of 15% restocking fee deducted from your refund.
We currently do not accept any exchanges unless, the items were incorrectly packaged or defective.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
Please be advised that we are not responsible for any items damaged during shipping.
If you have any questions on how to return your item to us, contact us at email@example.com.